Discover how we’re combining intelligence and technology to reinvent trade finance
Feb 11, 2021
Tackling bust-out fraud why people need data and vice versa!
Data scientists and engineers strongly believe in the power of data and AI to improve the world we live in. True. But with one important caveat: data is useless without people.
Has your business ever been the victim of fraud where fake companies that purchase goods on credit, sell them on before disappearing? Our EHnfluencer Julien Vong explains how we help our clients spot buyer fraud before it happens by leveraging data.
Reinforcing our level of service towards customers
In this interview, our new Group Head of Customer Service tells us about the projects she’s working on, including our customer platform MyEH. Read more.
How were customers’ needs taken into account when creating our new customer platform MyEH? Read the article to find out how customer experience is our top priority.
How was our customer platform MyEH designed? Read the interview of our Senior Program Manager Yann Le Goff to learn how we took into account customers’ expectations.
MyEH: delivering the best possible customer experience
How were customers’ needs taken into account when creating our new customer platform MyEH? Read the article to find out how customer experience is our top priority.
How we’re digitalising the way we interact with customers
Michael Eitelwein, Group Chief Operating Officer and Member of the Board of Management, explains how digitalisation and customer experience are essential.
